Technical Support

Frequently Asked Questions (FAQ)

Wallstands

3546E and VS200
W1: My locks don’t hold, what shall I do?
W2: Why don’t the locks won’t energize?
W3: How do I convert my wallstand from left hand load to right hand load?
W4: Can I add an Overhead Handgrip assembly to my wallstand?
W5: Can my 14x36’’ Bucky have AEC?

DC Choice
W6: What is the End-user username and password for the IMIX Control PC?
W7: What is the Administrator access username and password for the IMIX Control PC?
W8: What is the Xray.ini and where is it located?
W9: What is the Uni.ini and where is it located?
W10: What is the Xnet.ini and where is it located?
W11: How do I activate and configure the Dose Indicator?
W12: What shall I do when the system error message "Generator is not ready (101)" is displayed on the IMIX Control PC Xray software when trying to take an exposure?
W13: Why does the IMIX Control PC Xray software show the system error message "Generator is not ready" on when in the process of taking an exposure?

W1: My locks don’t hold, what shall I do?
1. Determine if your wallstand has electric or manual locks. If it has electric locks - make sure you have 24VDC applied to the locks.
2. Make sure both locks are working, one on the vertical carriage and one at the top of the column.
3. Make sure the lock coils are sitting flat and are not humming.
4. If you have manual locks try adjusting them. If that doesn’t help, replace them.
5. Refer to Wallstand service manual for adjusting manual locks.

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W2: Why don’t the locks won’t energize?
1. Make sure you have 24VDC applied to the locks.
2. Make sure you lock release switch is working properly - possible cause could be a defective release switch.
3. Check for shorts in the cable assembly.
4. Make sure fuse is not blown.

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W3: How do I convert my wallstand from left hand load to right hand load?
Refer to the Wallstand service manual for converting the wallstand from one load to another.

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W4: Can I add an Overhead Handgrip assembly to my wallstand?
Yes, if your wallstand is Model VS200.

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W5: Can my 14x36’’ Bucky have AEC?
No. AEC only can be added if you have a 14x36 Grid Cabinet.

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W6: What is the End-user username and password for the IMIX Control PC?
Username: xray
Password: xray

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W7: What is the Administrator access username and password for the IMIX Control PC?
Username: administrator
Password: ksray

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W8: What is the Xray.ini and where is it located?
Xray.ini [Mainly used to configure Hospital name, etc]
Location = c:\xray\bin

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W9: What is the Uni.ini and where is it located?
Uni.ini [Anatomy names configuration, enabling dose indicator]
Location = c:\xray\bin

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W10: What is the Xnet.ini and where is it located?
Xnet.ini [Dicom settings, Remote viewstation setup, etc] Location = c:\xray\xnet
(Xnet.exe controls the DICOM networking infrastructure for the imix Control Station software)

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W11: How do I activate and configure the dose indicator?
The visual DI (dose indicator) may be activated in the file C:\XRAY\BIN\UNI.ini file.
  • Change DIEnabled=NO to DIEnabled=YES
  • Change DoseCalibration=xx to DoseCalibration=20 (this range may be selected from 5, 10, 15, or 20) you may try other settings to balance dose with acceptable “noise level” for desired image quality.
  • Save file and restart system.
You will now get a DI number on each image (will not be sent to PACS), which indicates relative dose range. Acceptable range is –0.9 to +0.9 other exposure values will be indicated as + (plus) or - (minus) in red figures.

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W12: What shall I do when the system error message "Generator is not ready (101)" is displayed on the IMIX Control PC Xray software when trying to take an exposure?
Check the crossover cable connection between the Control PC and the ACQPC.

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W13: Why does the IMIX Control PC Xray software show the system error message "Generator is not ready" on when in the process of taking an exposure?
There is a 120 seconds timeout. If the exposure is not made within the 120 seconds time frame, the system will back-out of exposure mode and give this error.

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